Frequently Asked Questions

Everything you need to know about your Emma Relief shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid return label.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Emma Relief, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fibers, and we work exclusively with certified fair-labor factories.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after checkout to request a cancellation or modification by contacting our support team.